Refund policy

At Kairaba, we offer digital downloadable products designed to help you create your own garments with confidence.

Due to the nature of digital products, we do not accept returns, exchanges, or refunds once a purchase has been completed, as access to the files is immediate and cannot be revoked.

However, we want to ensure you have a great experience. If you experience any issues with your download, file, or access to the product, please contact us and we will be happy to assist you.

Exceptions

We may consider a refund only in the following cases:

• The file cannot be downloaded
• The file is corrupted or incomplete
• You received the wrong product

To request assistance, please contact us at:
📩 kairabasewing@gmail.com

Important

By purchasing from our store, you agree to this policy and understand that you are buying a non-refundable digital product.

I create the pattern, you create the style.